Privacy Policy

PRIVACY AND COOKIES POLICY

This privacy and cookies policy describes the principles for the processing and handling of personal data and using cookies at the website https://shop.portalgames.pl/ .

Below, you will find a handful of information and principles that we follow when processing your personal data. We guarantee that the protection of your personal data is of high priority to us and we ensure the confidentiality of all data you provide us.

 

Portal Games Spółka z ograniczoną odpowiedzialnością, with its registered office in Gliwice (44-100 Gliwice) at ul. Św. Urbana 15, entered to the Register of Entrepreneurs of the National Court Register kept by the District Court in Gliwice, 10th Commercial Division of the National Court Register under KRS No. 0000617095, NIP (Tax Identification No.) 6312660554, REGON (Statistical No.) 363435596, with the share capital of PLN 266,500.00 paid up in full, is the website administrator and, at the same time, Personal Data Controller. If you have any questions or doubts regarding the Privacy Policy, you may contact us at any time by sending an email to the address: portal@portalgames.pl or in writing at the address: Portal Games Sp. z o.o., ul. Sienkiewicza 13, 44-190 Knurów, Poland.

 

PRIVACY AND COOKIES POLICY.

  1. Contact with the Personal Data Controller.
  2. Purposes of processing, legal basis and requirement of personal data provision.
  3. Period of personal data processing.
  4. Recipients of personal data/ recipient categories.
  5. Information about the intention to transfer data to a third country or an international organisation.
  6. Your rights.
  7. Automated decision making and profiling.
  8. Privacy of children.
  9. Data security.
  10. Cookies.
  11. Final provisions.
  12. Changes in the Privacy and Cookies Policy.

 

  1. Contact with the Personal Data Controller.

Portal Games Sp. z o.o., with its registered office in Gliwice, is the controller of your personal data. You may contact us regarding the protection of your personal data and the exercise of your rights related to the processing of your personal data at the email address: portal@portalgames.pl or in writing at the address: Portal Games Sp. z o.o., ul. Sienkiewicza 13, 44-190 Knurów, Poland.

 

  1. Purposes and legal basis for the processing and requirement of personal data provision. 

We have received your personal data from you and we process them for various purposes, however, always in a lawful manner. The purposes, legal basis and requirement of personal data provision are indicated separately in relation to every purpose of data processing. 

 

USER ACCOUNT AT THE WEBSITE

When creating a User Account, you have to provide your name (login) and email address, and define your account password. Your email address is not shared publicly.

The data that you provide at the User Account are processed only for the purpose of maintaining the Account, identification on the website and enabling you to use the website. The email address that you provide during the registration of the User Account is not automatically added to the Newsletter database. You can join the Newsletter database yourself.

The legal basis for the processing of your personal data at the User Account is the implementation of the agreement on maintaining the Account that you conclude with us on the basis of the Regulations (Article 6 section 1 letter b of GDPR). The Account is created according to the rules provided in the Regulations and it is a service provided by electronic means. The rules for maintaining or deleting the Account are available in the Regulations.

You can delete your User Account, at any time and free of charge, via the User panel available at the website, which will result in the termination of the agreement on providing services by electronic means referred to in the Regulations. Remember that the deletion of the Account will result in the full erasure of your progress in the game.

Deletion of the User Account will not result in the erasure of your data from our database, as these data are necessary for us to possibly determine, defend or pursue claims related to the agreement on providing services by electronic means, which constitutes our legitimate interest (Article 6 section 1 letter f of GDPR). 

The provision of the above-mentioned data is voluntary but necessary to create the Account and use the website. If you do not provide your data, you will be unable to register at the website and use its services.

 

COMPLAINT

If you make a complaint, you provide us with personal data included in the content of the complaint: user name, email address or possibly your first name and surname.

The data provided to us in connection with making a complaint are used for the purpose of implementation of complaint procedure (Article 6 section 1 letter c of GDPR), and for possible determination, pursuit or defence against claims, which constitutes our legitimate interest (Article 6 section 1 letter f of GDPR). 

The provision of your data is voluntary but it is necessary for making a complaint. If your do not provide your data, we will not be able to fulfil your request.

 

NEWSLETTER

If you want to subscribe to our Newsletter, you have to provide your email address using the Newsletter subscription form. If you want us to address you by your first name, you may also provide your first name (if such a possibility is available in our system). 

The data provided to us during the Newsletter subscription are used for the purpose of sending you the Newsletter by electronic means (receipt of commercial and marketing information about new items, products and services, including new game scenarios, new additions to the game, promotional campaigns, etc.) to which you have given your consent pursuant to Article 10 of the Act on the Provision of Services by Electronic Means, and the legal basis for their processing is our legitimate interest (Article 6 section 1 letter f of GDPR) in the form of direct marketing, to which you have given your consent. 

At any time, you can resign from receiving the Newsletter or object to the processing of your data for the purpose of conducting direct marketing. Despite the fact that your data may still be stored in our database for archiving (evidence) purposes to secure the information in the event of a legal need to prove certain facts, i.e. your giving consent to receiving the Newsletter and the moment of its withdrawal, which constitutes our legitimate interest referred to in Article 6 section 1 letter f of GDPR, and to possibly determine, pursue or defend against claims, which constitutes our legitimate interest (Article 6 section 1 letter f of GDPR).

The provision of data and the consent to receive the Newsletter is voluntary, but necessary for its receipt. If you do not consent to receiving commercial information, it will be impossible to include you on the mailing list and to send you the Newsletter. You can withdraw your consent at any time. The withdrawal of the consent does not affect the legal compliance of the processing performed so far. You can resign from the Newsletter at any time without stating the reason and incurring any costs. Every email sent as the Newsletter contains a de-activation link. You may also contact us for this purpose at the following email address: portal@portalgames.pl

The Newsletter subscription service is made available only to those persons who give the relevant consent by accepting the check box when signing up to the Newsletter and by confirming the link activating the Newsletter subscription provided in the email. The subscription means that you agree to the Privacy Policy and that you give your consent to sending commercial and marketing information by electronic means (email) within the meaning of the Act of 18 July 2002 on the Provision of Services by Electronic Means. By signing up to the Newsletter, you also give your consent to our use of ICT end devices (e.g. telephone, tablet, computer) for the purpose of direct marketing of the products and services of the Controller and presenting you with commercial information pursuant to Article 172 section 1 of the Act on the Telecommunications Law. The Newsletter service is provided free of charge for an indefinite period of time or until you withdraw your consent.

 

HANDLING OF NOTIFICATIONS SENT BY YOU/ CONTACT

When you contact us by email or by phone or when you send us an inquiry via any other communication channel, you provide us with your personal data, i.e. your email address or possibly your first name, surname and phone number.

Your data are processed for the purpose of handling your inquiry, and the legal basis for their processing is our legitimate interest consisting in handling of reports and possibility of responding to your inquiry (Article 6 section 1 letter f of GDPR). After providing you with a response, your data may still be stored in our database for archiving (evidence) purposes in order to secure the information in the event of a legal need to prove certain facts in the future (e.g. the course of correspondence, if such a course makes the archiving justified), which constitutes our legitimate interest referred to in Article 6 section 1 letter f of GDPR, and to possibly determine, pursue or defend against claims, which constitutes our legitimate interest (Article 6 section 1 letter f of GDPR).

The provision of these data by you is voluntary, but it is necessary for handling your inquiry. If you do not provide data that are necessary in a given situation, it will prevent us from handling your inquiry.

 

  1. Period of personal data processing.

Depending on the purpose for which we process your personal data, they may be processed for the following periods:

  1. provision of service in accordance with the Regulations – until your account is deleted or until the website ends its operation;
  2. provision of the Newsletter service – until you resign from the Newsletter subscription/ object to the processing;
  3. archiving purposes – for a period necessary to implement this purpose;
  4. in relation to personal data processed on the basis of our legitimate interest, also for the purpose of direct marketing – until you effectively object to the processing or until the purpose of the processing is attained;
  5. in relation to personal data processed on the basis of your consent – until the consent is withdrawn or until the purpose of the processing is attained;
  6. for the purpose of determination, pursuit or defence of possible claims – for the period of limitation of claims.

In order to facilitate the procedure of processing and erasure of personal data, the periods of personal data processing are calculated in years from the end of the year in which we started the processing of personal data.

 

  1. Recipients of personal data/ recipient categories.

Your personal data may be processed by entities whose services we use during the processing of data and performing services for your benefit. However, we ensure that these entities guarantee the application of the appropriate personal data protection and security measures as required by the law.

We can share your data with:

1) a hosting company – for the purpose of storing data on a server, including a mailbox server;
2) a mailing system provider – for the purpose of using a mailing system in which your personal data are processed, if you have subscribed to the Newsletter; 

3) an IT company – for the purpose of support of IT services which are related to the possibility of obtaining access to your personal data by a service providing entity.

Your data may also be provided to other entities in the event of such a need, e.g. to a law firm whose services we use in order to assert our rights. Your personal data may be also shared with entities, bodies or institutions authorised to obtain access to data under the law. 

 

  1. Information about the intention to transfer data to a third country or an international organisation.

As a rule, your personal data will not be transferred outside the EEA. However, if necessary, such data will be provided only to those entities which have joined the “Privacy Shield” programme.

Due to the use of the mailing system intended for sending the Newsletter, the recipient of your personal data in a situation in which you have expressed your willingness to receive the Newsletter from us is Benhauer Sp. z o.o., a provider of the SALESmanago system.

  1. Your rights.

Under GDPR, you have certain rights which, however, are not unconditional. Within the scope arising from the law, you have the following rights:

  1. the right to access your data and to receive their copy;
  2. the right to correct (rectify) your data;
  3. the right to erase your data (if, in your opinion, there are no grounds for our processing of your personal data, you can request that we erase them);
  4. the right to limit the processing of your data (you may request that we limit the processing of your personal data only to their storage or performance of actions agreed with you, if, in your opinion, the data that we have are incorrect or we process them in a groundless manner);
  5. the right to object to the processing of your personal data (“marketing” objection and objection due to a specific situation);

“Marketing” objection – you have the right to object to the processing of your personal data for the purpose of conducting direct marketing. The data processed for the purpose of implementation of the controller’s legitimate interest consisting in conducting direct marketing will be processed only until you object to such a form of the processing. You have the right to object to the processing of your personal data for the purpose of direct marketing at any time.

Objection due to your specific situation – if your personal data are processed on the basis of the controller’s legitimate interest for purposes other than direct marketing, you have the right to object to the processing of your data for reasons related to your specific situation which, in your opinion, justifies our cessation of the processing covered with the objection. We will cease the processing of your data for these purposes, unless we prove that the grounds for our processing of your data override your rights or that your data are necessary for us to determine, pursue or defend claims.

 

  1. the right to data portability (you have the right to receive from us, in a structured, commonly used machine-readable format, your personal data that you have provided to us under a contract or on the basis of your consent; you can also order us to send these data directly to another entity);
  2. the right to withdraw the consent for the processing of your personal data, if you have given such consent and if the processing of your data is performed on the basis of your consent (withdrawal of the consent does not affect the legal compliance of the processing performed so far; you may withdraw your consent at any time);
  3. the right to lodge a complaint with a supervisory authority (President of the Personal Data Protection Office), if you believe that during the processing of your personal data we have violated the provisions on personal data protection and that we process them in an unlawful manner.

 

However, you should remember that you will not be able to exercise all the aforementioned rights in every situation. For more information, we encourage you to read Articles 16 – 21 of GDPR where the rules related to the exercise of the above-mentioned rights are described in detail. If you still have any questions or doubts as to the processing of your personal data or if you have any requests related to your rights, you may contact us at the following email address: portal@portalgames.pl or in writing at the address: Portal Games Sp. z o.o., ul. Sienkiewicza 13, 44-190 Knurów, Poland.

 

  1. Automated decision making and profiling.

We state that we do not perform automated decision making, including one based on profiling. 

 

  1. Privacy of children.

The website is not intended for persons under the age of 16. Persons under the age of 16 cannot use the website. For the above reasons, we inform you that if we learn that we process personal data of persons under the age of 16 without the consent of their legal guardians, we will take appropriate measures to ensure that these data are deleted as soon as possible. We do not knowingly process personal data of persons under the age of 16 without the valid consent of their legal guardians.

 

  1. Data security.

We guarantee that the protection of your personal data is of high priority to us and we ensure the confidentiality of all data that you provide to us. These data are adequately protected against access by unauthorised persons. When processing your personal data, we use the appropriate organisational and technical measures in accordance with the relevant provisions of the law.

At the same time, we inform you that, as a User, you should exercise care in securing your personal data provided via the Internet, in particular, you should not disclose your login data to third parties and you should use means of anti-virus protection and update your software.

 

  1. Cookies.

Like almost all other websites, our website uses cookies in order to provide you with the best possibilities related to its use. Cookies are small text files stored on your end device (e.g. computer, tablet, smartphone) which can be read by our ICT system and also by ICT systems owned by other entities the services of which we use.

Cookies can be divided into own cookies and third party cookies, as well as permanent cookies and session cookies. More information about cookies is available at: https://pl.wikipedia.org/wiki/HTTP_cookie, https://wszystkoociasteczkach.pl or in the “Help” section of the browser menu.

Consent to cookies. During your first visit on our website, information about the use of cookies is displayed together with a question about your consent to the use of cookies. Remember that you can always change the cookie settings in your browser and you can also delete cookies completely. However, you should remember that disabling cookies may cause difficulties in using the website.

Under the following links, you can learn how to delete cookies in the most popular web browsers:
Firefox: http://support.mozilla.org/pl/kb/usuwanie-ciasteczek,
Opera: http://help.opera.com/Linux/9.60/pl/cookies.html,
Internet Explorer: http://support.microsoft.com/kb/278835/pl,
Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647

Own cookies. We use own cookies in order to ensure the correct operation of the website. In particular, cookies allow to:
• use the User Account, thanks to which you do not have to re-enter your login and password on each page of the Website;
• improve the speed and safety of using the website;
• enhance the functions available to you on the website.

Server logs. Using the website is related to sending inquiries to the server on which the website is stored. Every inquiry sent to the server is saved in the server logs. The logs include such data as your IP address, date and server time, information about the web browser and the operating system that you use. The logs are saved and stored on the server. The data saved in the server logs are not associated with any particular persons using the website and are not used by us for the purpose of your identification. The server logs are only an auxiliary material intended for website administration, and their content is not disclosed to anyone, apart from persons authorised to administer the server. 

 

  1. Final provisions.

If any links referring to other websites appear on the website, we inform you that the Controller is not responsible for the content provided by these websites. The user is obliged to read the privacy policy or the regulations of these websites. This Privacy Policy concerns only our website.

 

  1. Changes in the Privacy and Cookies Policy.

Within the scope not regulated by this Privacy Policy, the provisions on personal data protection apply. We reserve the right to change the provisions of this Privacy and Cookies Policy (due to changes in the legislation and the fact that our offer will be extended over time, the technologies applied, standards and requirements related to conducting business in the Internet may change). Information about any change to the Policy will be posted on our website. We recommend that you review the Privacy Policy before taking any action on the website. 

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